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News & Insights

News & Insights



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It’s tax time once again and the recent advertisements by H&R Block touting their use of IBM’s Watson technology are reminding me of how important strategic customer-vendor relationships can be. H&R Block didn’t need to mention IBM at all. They paid them for their work and IBM’s technology presumably worked.

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Crowdsourcing Platforms

Crowdsourcing platforms give users a suite of tools to administer crowdsourced projects and access an on-demand pool of cloud labor. Social media sentiment analysis, image metadata appending, and data gathering tasks are routinely crowdsourced. Up-front investments are minimal. Other advantages include super-fast turnaround times and vast scalability. Currently, the primary

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Primary Research

As information services have evolved they have continually added data feeds to service their customers. Data feeds can be new product announcements, pricing alerts, executive shuffles, or any other sort of timely data with influence on industries and markets. The creation of these data feeds involves different tasks than the

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My B2B Bot

The last holiday season was replete with the sound of ads for Amazon Echo, Apple Home, Google Home, and Microsoft Cortana. All these products promise their owners the ability to speak aloud and have the receiving device trigger specific actions such as turning on the heat or reading the results

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Resistance is Utile

The news that Dun & Bradstreet has acquired Avention brings to a close one of the more interesting chapters in the annals of company information services. The firm came into being as OneSource, a CD-ROM company data aggregator that took the Internet plunge early and had more recently morphed into

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Robots v. “the Cogs”

A combination of human resources and automation manage business processes. A loan application, for instance, involves the submission of specified financial documents for analysis, a human-designed algorithm for the review of the data, and human beings to shepherd the process along. Healthcare is another large sector where human beings provide

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2017 Data Trends

The last year was a busy one for those of us in the data trenches and 2017 is shaping up to be even more so. Here are the trends that we think will shape the world of data acquisition and management in 2017. Chatbots What started as chat-based customer service

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BIMS 2016

This year’s Business Information Media Summit took a broad look at the evolving role of business-to-business media (news services, events, databases) in a time of enormous technological change. Media industry trends highlighted at the conference included: Sky-high valuations of trade show properties Strong demand for “buying intent” indicators Large, emerging

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HCOMP 2016 Takeaways

Information Evolution was proud to sponsor the recent AAAI Conference on Human Computation and Crowdsourcing. Speakers and presenters from around the world brought deep academic insight into the vast AI training work cloud labor handles for digital economy leaders like Twitter, LinkedIn, Facebook, Google, and WordPress, as well as the

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Putting the “Service” in Information Services

There is often a tendency for the folks who build and run information services to adopt a “set it and forget it” approach. These services are tough to build and once they are up and running it’s easy to sit back and focus on renewal marketing. This is a mistake.

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